Report a myCITTA issue

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Why was my order cancelled
Why is my delivery taking longer than expected
Report incorrect outlet information
My food wasn’t prepared correctly
My food arrived in poor condition
My delivery partner was rude
My delivery did not arrive
I have other issues with myCITTA
I have an expired or damaged item
I have a missing or incorrect order
I didn’t receive my myCITTA order
I didn’t get the order receipt

Ordering from myCITTA

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I have issues paying for my myCITTA order
I have cutlery issue
How to place a Scheduled Order
How to order myCITTA via the web
How to get my myCITTA receipt
How does the system decide on the mode of delivery for bulky items?
How do I make payment for myCITTA
How do I indicate special request or food allergies
How do I cancel my order

Getting to Know myCITTA

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Where to check the order status
What’s the expected waiting time for a myCITTA order
What is the maximum distance of myCITTA
What if I don’t have WhatsApp, can I still place an order
How to order myCITTA via the web
How much is the delivery fee
Can I rate the restaurant/merchant/rider
Can I order on behalf of someone else
Can I order from different restaurants/merchants
Can I change my food items after placing an order

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CITTA Mall was born from a concept that nourishes the heart and feeds the mind. Built to resemble the quintessential American strip mall, CITTA Mall adopts an open-air configuration with an emphasis on space, integrating seamlessly with the surrounding community by providing visitors a wealth of food and entertainment options.

Opening Hours

10.00 am - 10.00 pm (daily)
Village Grocer: 9.30am – 10.00pm (daily)

ADDRESS

No 1 Jalan PJU 1A/48 Ara Damansara 47301 Petaling Jaya

CONCIERGE

+603 7662 5000

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