Report a myCITTA issue – CITTA Mall

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Report a myCITTA issue

Getting to Know myCITTA

10

Can I change my food items after placing an order
Can I order from different restaurants/merchants
Can I order on behalf of someone else
Can I rate the restaurant/merchant/rider
How much is the delivery fee
How to order myCITTA via the web
What if I don’t have WhatsApp, can I still place an order
What is the maximum distance of myCITTA
What’s the expected waiting time for a myCITTA order
Where to check the order status

Ordering from myCITTA

9

How do I cancel my order
How do I indicate special request or food allergies
How do I make payment for myCITTA
How does the system decide on the mode of delivery for bulky items?
How to get my myCITTA receipt
How to order myCITTA via the web
How to place a Scheduled Order
I have cutlery issue
I have issues paying for my myCITTA order

Report a myCITTA issue

12

I didn’t get the order receipt
I didn’t receive my myCITTA order
I have a missing or incorrect order
I have an expired or damaged item
I have other issues with myCITTA
My delivery did not arrive
My delivery partner was rude
My food arrived in poor condition
My food wasn’t prepared correctly
Report incorrect outlet information
Why is my delivery taking longer than expected
Why was my order cancelled

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Report a myCITTA issue

Report a myCITTA issue

I didn’t get the order receipt
I didn’t receive my myCITTA order
I have a missing or incorrect order
I have an expired or damaged item
I have other issues with myCITTA
My delivery did not arrive
My delivery partner was rude
My food arrived in poor condition
My food wasn’t prepared correctly
Report incorrect outlet information
Why is my delivery taking longer than expected
Why was my order cancelled

CITTA Mall was born from a concept that nourishes the heart and feeds the mind. Built to resemble the quintessential American strip mall, CITTA Mall adopts an open-air configuration with an emphasis on space, integrating seamlessly with the surrounding community by providing visitors a wealth of food and entertainment options.

Opening Hours

10.00 am - 10.00 pm

ADDRESS

No 1 Jalan PJU 1A/48 Ara Damansara 47301 Petaling Jaya

CONCIERGE

+603 7662 5000

CATEGORIES

Children & Maternity
Enrichment & Hobbies
Fashion & Footwear
Food & Beverage
Leisure & Entertainment
Lifestyle & Home Living
Offices
Services & Amenities
Space for Rent
Supermarket

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myCITTA WhatsApp Careline

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