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Getting to Know myCITTA

10
  • Where to check the order status
  • What’s the expected waiting time for a myCITTA order
  • What is the maximum distance of myCITTA
  • What if I don’t have WhatsApp, can I still place an order
  • How to order myCITTA via the web
  • How much is the delivery fee
  • Can I rate the restaurant/merchant/rider
  • Can I order on behalf of someone else
  • Can I order from different restaurants/merchants
  • Can I change my food items after placing an order

Ordering from myCITTA

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  • I have issues paying for my myCITTA order
  • I have cutlery issue
  • How to place a Scheduled Order
  • How to order myCITTA via the web
  • How to get my myCITTA receipt
  • How does the system decide on the mode of delivery for bulky items?
  • How do I make payment for myCITTA
  • How do I indicate special request or food allergies
  • How do I cancel my order

Report a myCITTA issue

12
  • Why was my order cancelled
  • Why is my delivery taking longer than expected
  • Report incorrect outlet information
  • My food wasn’t prepared correctly
  • My food arrived in poor condition
  • My delivery partner was rude
  • My delivery did not arrive
  • I have other issues with myCITTA
  • I have an expired or damaged item
  • I have a missing or incorrect order
  • I didn’t receive my myCITTA order
  • I didn’t get the order receipt
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Getting to Know myCITTA

  • Where to check the order status
  • What’s the expected waiting time for a myCITTA order
  • What is the maximum distance of myCITTA
  • What if I don’t have WhatsApp, can I still place an order
  • How to order myCITTA via the web
  • How much is the delivery fee
  • Can I rate the restaurant/merchant/rider
  • Can I order on behalf of someone else
  • Can I order from different restaurants/merchants
  • Can I change my food items after placing an order
CITTA Mall was born from a concept that nourishes the heart and feeds the mind. Built to resemble the quintessential American strip mall, CITTA Mall adopts an open-air configuration with an emphasis on space, integrating seamlessly with the surrounding community by providing visitors a wealth of food and entertainment options.

Opening Hours

10.00 am - 10.00 pm (daily)
Village Grocer: 9.30am – 10.00pm (daily)
 
ADDRESS
No 1 Jalan PJU 1A/48 Ara Damansara 47301 Petaling Jaya
 
CONCIERGE
+603 7662 5000

CATEGORIES

Children & Maternity
Enrichment & Hobbies
Fashion & Footwear
Food & Beverage
Leisure & Entertainment
Lifestyle & Home Living
Offices
Services & Amenities
Space for Rent
Supermarket

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